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Sample auditFictional brand · DTC skincare

Meadow & Co

18,400 Klaviyo subscribers · avg. order value $68 · audited just now

52/100

Grade C

Room for significant improvement

$6,840/mo in identifiable gaps

Flow Coverage

19/25

Flow Quality

12/25

Campaigns

14/25

List Health

7/25

List health warning: 8.2% suppression rate

Industry benchmark is below 5%. Your suppression rate is significantly elevated, which means your sender reputation is at risk. This should be addressed before increasing campaign frequency.

Missing flows

Missing

Post-Purchase

+$3,200/mo opportunity

With 18,000 subscribers and an average order value of ~$65, a 3-email post-purchase sequence with a cross-sell at day 14 should generate consistent repeat purchases. You have zero automated follow-up after the order confirmation.

Missing

Win-Back

+$3,640/mo opportunity

No re-engagement sequence means lapsed customers are silently churning. Industry data suggests 8–15% of lapsed buyers will re-purchase with a well-timed win-back offer. At your list size, that represents significant recoverable revenue.

Active but underbuilt

Underbuilt

Abandoned Cart

1 email (should be 3)

A single cart reminder recovers a fraction of what a 3-email sequence does. You need a 1-hour gentle reminder, a 24-hour urgency email, and a 72-hour final offer to maximize recovery.

Underbuilt

Welcome Series

2 emails (should be 4–5)

Your welcome sequence ends before it earns a discount offer. New subscribers are most engaged in the first 9 days — a 4-email sequence converts significantly better than 2 emails.

Score breakdown

Flow Coverage

19/25

2 of 4 core flows active — Post-Purchase and Win-Back missing

Flow Quality

12/25

Abandoned Cart has only 1 email (should be 3)

Campaigns

14/25

3 campaigns sent last month — benchmark is 4+

List Health

7/25

8.2% suppression rate — significantly above the 5% threshold

Prioritized recommendations

High

Build a Post-Purchase flow

Start with 3 emails: order confirmation (immediate), shipping + care tips (day 3), review request + cross-sell (day 14). This is the easiest revenue to add.

High

Build a Win-Back flow

Trigger at 90 days inactive. 3 emails: curiosity re-intro (day 90), exclusive offer (day 120), last chance (day 150). Suppress non-openers after.

High

Fix your list health

8.2% suppression is significantly above threshold and is damaging your deliverability. Run a re-engagement campaign and suppress all non-engagers within 14 days.

Medium

Expand Abandoned Cart to 3 emails

Add a 24-hour urgency email and a 72-hour final offer to your existing 1-hour reminder. Test a small shipping discount in email 3.

Medium

Expand Welcome Series to 4 emails

Add an email 3 (social proof / customer photos) and email 4 (first-purchase discount with 48-hour expiry). These are your highest-converting welcome touches.

Low

Increase campaign frequency

You sent 3 campaigns last month. Add a mid-month value email and you'll hit the 4+ benchmark. Even a simple educational email outperforms silence.

Week-by-week fix plan

Est. target: 72+ in 4 weeks

Week 1 — Build the missing flows

Build Post-Purchase flow: order confirmation, day 3 shipping tips, day 14 cross-sell

Set up Win-Back flow trigger at 90 days inactive — draft 3 email copy

Run suppression list audit — identify contacts added in last 60 days

Draft re-engagement campaign for 8.2% suppressed segment

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